Corona Virus Update! 18th March 2020
We have currently shut down our office on 16 Roseburn terrace to protect our staff.
We will be remotely working from 3 home locations so continuity of business will be maintained.
At present we will be monitoring our main email address
info@connellmcfadden.com
we will add a mobile number for emergency calls by Friday. Please follow up any phone calls to our normal number with an email at present.
We are here to help. If you have any issues please let us know as soon as possible so these can be addressed and advice given. At present it is business as usual.
We will update this page regularly as the situation changes.
Please stay safe and follow the governments advice.
Not only do we have expert knowledge of the lettings market, we are also sales specialists, mortgage advisors and property developers. We believe that our understanding of all aspects of the property industry allow us to offer a unique and complete property management service to all of our clients. We can advise and assist you with property acquisition, mortgage advice, renovations, marketing and full property management; meaning that Connell & McFadden are the only property experts you’ll need to get the best from your investment.
Our principles
Communication
We believe that good communication is essential. We strive to maintain an excellent relationship with both our landlords and tenants. We understand that by looking after your tenants, they will in turn look after your property. Having an in-house maintenance team means we can eliminate the middle man and act upon instruction in a more timely and efficient manner, providing you and the tenant with a full report and prompt time expectations.
Integrity
We stick to our principles and believe open honesty is the foundation of a good relationship with our clients. We aim to provide clear and concise information and there are never any hidden costs.
Professionalism
We are highly skilled, experienced property experts who at all times maintain a high level of standards, adhering to a moral, ethical and professional code of practice. We ensure our staff are trained to the highest standard and we are a member of Landlord Accreditation Scotland.
Quality
This can be seen from the expert finish of our property renovations, through to the level of service we offer our landlords and tenants. We take care to ensure your property is kept to the best possible standard, that all regulations are complied with, and that tenants are fully vetted and looked after.
Connell & McFadden are a family owned and run company.
Our directors are even married to each other - bringing the Connell and McFadden families together. A large number of our employees are family members, this creates a very tight, professional and caring team. We are able to offer a personal bespoke letting solution through our hands-on approach to our business.
At Connell & McFadden we know that every client is as unique as the property they want to let, buy or sell and that the one-size fits all way of doing business just doesn’t work.
The key to our success is working closely with our clients. We take the time to get to know you, to understanding what you need, then we provide a bespoke solution that answers your needs fully.
And we’ve been on both sides of the relationship ourselves. We’ve bought and let our own properties, and we’ve been tenants in Edinburgh, so we know the ups and downs from all sides of the equation.
Connell & McFadden is regulated by Landlord Accreditation Service
For more information on our complaints procedure please follow link below.